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Summary


Yield App continues to focus on building the future of finance and communicating clearly and concisely with our customers. As our userbase continues to expand globally, we’re looking to build on our existing customer engagement and CRM capabilities. As part of our drive to ensure that everyone has access to the best earning opportunities, and that we continue to improve engagement with our loyal community, we are looking for a dedicated CRM Manager to join our marketing team.



The role


As an individual who is driven and motivated, you will play a key role in positioning Yield App as a market leader in the digital wealth management industry. Working alongside our dedicated team of professionals, your responsibilities in leading the development of our CRM practices will include:


  • Driving the continuous refinement of our CRM strategy and roadmap.

  • Defining and implementing ambitious customer engagement and retention goals.

  • Monitoring and reporting on campaign results and making recommendations / improvements as required.

  • Effectively and creatively building, maintaining and improving internal customer communication across different channels.

  • Working closely with all key stakeholders across finance, legal, compliance, product and engineering to ensure that all required information is clearly and concisely communicated.

  • Segmentation of customers by set target audiences as well as creation and understanding of new target audiences.

  • Setting up communication automation and customer journeys.

  • Generating creative strategies and suggestions for customer communication.

  • Providing ongoing research, analysis, and reporting in related areas such as customer research, target segmentation and communication strategy.

  • Sourcing and implementing new tools to communicate to our customers more effectively.


  • Skills & Qualifications



  • A minimum of 3 years’ experience in a dedicated CRM focused role, preferably within a high growth, fintech start-up environment.

  • Inherent understanding of all aspects of CRM management, customer engagement / retention and associated tools / platforms.

  • Knowledge of setting up email marketing and push notification campaigns.

  • Knowledge of customer segmentation.

  • Knowledge of campaign performance analysis and reporting.

  • Understanding of customer lifecycle and management.

  • Basic knowledge of designing emails and other notifications (HTML or CSS not required).

  • Knowledge of best practices for email marketing and push notifications.

  • Whilst not essential, strong preference will be given to those that are either currently based in Bangkok, Thailand or those that are willing to relocate in the near term; relocation assistance will be provided.

    Summary


    As our user base continues to grow globally and more individuals and institutions recognise that Yield App provides them with trusted access to the best earning opportunities; we require an experienced Communications & PR Manager to continue delivering our mission to unlock the full potential of digital assets and build the future of finance.



    The role


    As an integral part of the marketing team, the Communications & PR Manager will be the voice of Yield App and assume responsibilities as follows:


  • Enhance our existing global communications, PR and brand strategy to increase awareness of Yield App as a trusted digital wealth platform to retail, institutional and corporate clients.

  • Work closely with the marketing team to develop and execute global and regional communications and PR roadmap incorporating high visibility speaking opportunities for the executive team, relevant and impactful industry events and proactive PR announcements.

  • Develop positive relationships with media, journalists, public relations agencies, industry figures and strategic partners to enhance the delivery and effectiveness of corporate communications.

  • Maintain an intrinsic understanding of industry trends and sentiment to ensure all corporate messaging and branding remains relevant.

  • Manage ongoing communications with existing users to enhance brand loyalty.

  • Function as both the face and voice of Yield App by planning and conducting regular AMAs and other video content.


  • Skills & Qualifications


    A key position in the ongoing development of Yield App as the leading digital wealth platform, this role requires an individual with a high level of experience as well as a passion for finance and investment:


  • 6+ years in a global Communications / PR / Brand Management role preferably with exposure to both traditional finance and investment as well as high growth fintech start-ups.

  • A strong understanding and passion for the developing digital asset and DeFi sector.

  • Existing strong relationships with media contacts in the finance, investment and fintech sectors.

  • Demonstrable track record of building and developing communications and PR strategies and brand awareness globally.

  • Extremely organised with a high level of attention to detail and excellent project management and delivery skills.

  • Able to function under pressure within a dynamic and fast-changing environment.

  • Excellent written and spoken English language capabilities are absolutely essential.

  • Whilst not essential, strong preference will be given to those that are either currently based in Bangkok, Thailand or those that are willing to relocate in the near term; relocation assistance will be provided.

    Summary


    We are actively seeking an experienced Head of Business Development & Partnerships to assume responsibility for exploring and maximizing opportunities for Yield App across the web3 ecosystem. Now is the time for Yield App to reinforce our position as one of the leading digital wealth platforms and to identify strong and lasting partnerships with those projects that continue to build for the future of finance.



    The role


    The role will require an individual with significant personal and professional exposure to the entire web3 / cryptocurrency industry and an existing network of contacts, from investors and VCs to layer-1 protocols to emerging early-stage start-ups.


  • Undertake continuous research and maintain a high level of knowledge around all aspects of the web3 sector, monitoring current and predicting future trends.

  • Build lasting and beneficial relationships with key industry figures and constantly seek out emerging projects.

  • Identify key co-branding / co-creation partnerships for Yield App that will ultimately add value and drive customer acquisition.

  • Collaborate with key internal stakeholders across marketing, finance, investment, and portfolio management to identify new trends and implement strategies to maximise strategic partnership opportunities.

  • Negotiate and finalise deals whilst monitoring and reporting on project ROI.


  • Skills & Qualifications


    This role will require an independent and strategic thinker with a solid background in traditional investment management who has made the cross-over into digital assets and the web3 sector:


  • At least 5 years in a global business development, partnerships, strategic role with a demonstrable track record of building successful partnerships.

  • A significant existing network across the web3 landscape, from investors and VCs to emerging projects.

  • An inherent understanding and ability to talk in detail about the technical aspects of web3 / blockchain technologies and decentralized finance.

  • This is a fully remote role that will require significant travel and work across multiple time zones.

    Summary


    At Yield App, our journey is only just beginning. We have many exciting new developments planned in the months to come. As part of our continued growth, we’re seeking a dedicated, passionate and experienced DeFi Software Engineer to work exclusively with our DeFi Portfolio Management team in East Coast Australia.



    The role


    Working closely with our highly experienced and knowledgeable DeFi Portfolio Management team, you will provide software development support across a variety of projects. You will play a critical role in developing a suite of tools that will:


  • Enable yield-earning strategies across a variety of protocols as well as the provision of liquidity on AMMs.

  • Interact with a variety of smart contracts across various protocols and blockchains.

  • Monitor both internal portfolio management and on-chain assets and provide data visualization and overall insight to the investment management team.


  • Skills & Qualifications



  • Minimum 4 years’ experience in software development and proficient with JavaScript, Node.js and Python.

  • 1 to 2 years’ experience working in web3 and smart contracts with experience with Solidity, Rust, Web3.js and / or Ethers.js.

  • Knowledge of capital markets and derivatives investing would be a distinct advantage.

  • A high level of DeFi knowledge whether from a personal or professional perspective, including an understanding of related concepts such as liquidity provision and impermanent loss etc.
  • Summary


    Yield App is looking for an experienced Senior Data Analyst to work closely with our finance and investment management teams and continue to build on the suite of reports and analytics that drive our business.



    The role



  • Work closely with the global Finance, Investment and DeFi Portfolio Management teams to ensure their requirements are fully understood and ongoing needs are met.

  • Automate financial and investment management processes and develop accurate data solutions to be as near real-time as possible.

  • Continuously evaluate new tools and technologies to deliver ongoing improvements across finance and investment management data analytics operations.

  • Clearly communicate research findings and trends; build and present reports as well as provide recommendations for action based on findings.

  • Develop dashboards and visualizations to track key data and indicators.

  • Meticulously document your developments and findings to bring the IT landscape to the next level.


  • Skills & Qualifications



  • 5+ years’ experience in a similar role with a minimum of bachelor’s degree level qualifications (preferably master’s degree) in Computer Science, MIS, Economics, Statistics, Mathematics, Finance or similar.

  • Strong data management skills including Excel, SQL skills in R, SAS or other statistical packages preferred, web3.js, ethers.js are a big plus.

  • Advanced knowledge of data visualization and BI tools (MixPanel, Tableau, Power BI, Looker, etc).

  • Programming experience (Python) preferred but not essential.

  • Proficient working with APIs and data querying languages for data modelling and analysis.

  • Exceptional analytical, quantitative, problem-solving, and critical thinking skills.

  • Understanding of Big data and related technologies is a plus.

  • Experience in FinTech, Financial Services, Banking, Investment Management is preferred as is knowledge of blockchain / crypto / digital assets.

  • Excellent relationship building and communication skills (written & verbal) with people at all levels of the organization and across multiple time-zones.

  • An impeccable eye for detail, ensuring the integrity of data used for analysis.

  • Proven ability to manage multiple tasks while working independently.

  • Self-starter with a strong sense of urgency and commitment to delivering high-quality.

  • Whilst not essential, strong preference will be given to those that are either currently based in Bangkok, Thailand or those that are willing to relocate in the near term; relocation assistance will be provided.

    Summary


    Yield App continues to build the future of finance. As part of our continued growth, we’re seeking dedicated, passionate and experienced Senior Software Developers to join our existing team and assist in the ongoing development and deployment of innovative digital asset solutions.



    Skills & Qualifications



  • Frontend, Backend OR Fullstack Senior Software Developer with a minimum of 4 years’ experience.

  • Preferably, you will have experience working in a high growth, start-up environment, and ideally within the fintech sector.

  • Previous experience in the cryptocurrency industry with a leading exchange is preferred but not essential.

  • Excellent technical skills and inherent knowledge of React.js and/or Node.js.

  • Individuals will be required to be based in Bangkok, Thailand; for those that are willing to relocate in the near term; relocation assistance will be provided.

    Summary


    We are looking for an experienced Software Quality Assurance (QA) Tester to work closely with our highly experienced software development team and be responsible for designing and running manual and automated tests on software usability. The software tester will conduct tests, analyse the results, and report observations to the design and development teams.



    The role


    To be successful as a software tester, you should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyse the results. Ultimately, the software tester should be result-driven, have excellent English language communication skills, and up-to-date knowledge of software programming and software test design.


  • Reviewing software requirements and preparing test scenarios.

  • Executing tests on software usability / UAT.

  • Analysing test results on database impacts, errors or bugs, and usability.

  • Preparing reports on all aspects related to the software testing carried out and reporting to the design and software development teams.

  • Understand product requirements.

  • Participating in design reviews and providing input on requirements, product design, and potential problems.


  • Skills & Qualifications



  • A bachelor's degree in computer science or related field.

  • Up-to-date knowledge of software test design and testing methodologies (manual and automated).

  • Working knowledge of test techniques and compatibility with various software programs.

  • Working knowledge of programming.

  • Excellent written and oral English language communication and critical thinking skills.

  • Good organizational skills and detail-oriented mindset.

  • This role is only open to those currently residing in Bangkok, Thailand.